Cashpal Pro

How to apply for a loan?

You can download the app from Google Play, register using your mobile number, and log in to apply for a loan.
What loan limit can I apply for? (Loan amount)

Our current loan amounts range from GHC 100 to GHC 3,000. If you repay your loans on time, your borrowing limit will gradually increase.
How long does the loan approval process take?

After filling in and submitting all personal information, most loan approvals are completed within 5 minutes. However, due to potential technical delays, the process may take up to 24 hours. If you do not receive a response within 24 hours after submitting your application, please contact customer service.
My loan was not approved. Can I apply again?

If your application isn't approved, don't worry. It sometimes takes multiple attempts to qualify for a loan. We encourage you to continue saving data on your phone and reapply after the required waiting period.

Loan applications may be rejected for several reasons, such as:
1. Insufficient phone data for proper evaluation
2. Existing high debts with other lending platforms
3. Poor repayment history
4. Detection of falsified or manipulated data
5. Failure to meet our lending criteria

How do I receive my loan?

In most cases, once your application is approved, the loan will be disbursed to your account within 15 minutes. However, due to possible delays in bank transfers, it may take up to 24 hours. If you have not received the loan within 24 hours after approval, please contact customer service.
Can I cancel my loan application if I haven't received payment?

Sorry, once your loan application is submitted, it will be processed automatically and cannot be canceled. If you have any questions, please contact customer service.
Can I repay the loan after receiving payment?

Yes, you are expected to repay the loan after receiving the funds. Please ensure timely repayment to avoid late fees and maintain a good credit standing.
How do I apply for a new loan?

Please maintain a good credit history. After each loan is repaid, we will update your loan information based on changes to your credit profile. If eligible, you may apply for a new loan at any time.
Will there be a difference the loan amount and the amount received?

There will be no difference. We do not charge any upfront fees. The full loan amount you applied for will be transferred to your designated bank account, and the amount you receive will be exactly the same as your approved loan amount.